Tele Jobs In Ludhiana

Tele Caller Jobs In Ludhiana

Key Responsibilities for Tele Caller Jobs In Ludhiana:

1. Customer Outreach:

   • Make outbound calls to prospective and existing customers to promote products or services.
   • Follow a prepared script to provide information and answer questions.

2. Lead Generation:

   • Identify and qualify potential leads through cold calling.
   • Maintain a database of potential customers and update it regularly with feedback and follow-up information.

3. Sales and Promotions:

   • Explain product features and benefits to customers.
   • Persuade customers to purchase products or services.
   • Achieve daily, weekly, and monthly sales targets.

4. Customer Service:

   • Respond to customer inquiries and resolve issues promptly.
   • Provide accurate information about products, services, and policies.
   • Ensure customer satisfaction by addressing concerns and providing solutions.

5. Data Management:

   • Record details of customer interactions and transactions.
   • Manage and update customer databases with relevant information.
   • Generate reports on call activities, customer responses, and sales.

6. Feedback and Improvement:

   • Collect and analyze customer feedback to improve products, services, and sales strategies.
   • Report customer complaints or technical issues to the appropriate department for resolution.

Skills and Qualifications

• Education:

  • High school diploma or equivalent. A degree in marketing, business administration, or a related field is a plus.

• Experience:

  • Proven experience as a tele caller, telemarketer, or a similar role.
  • Experience in sales, customer service, or call center operations is advantageous.

• Technical Skills:

  • Proficiency in using telecommunication systems and CRM software.
  • Basic computer skills, including MS Office (Word, Excel, Outlook).

• Soft Skills:

  • Excellent communication and interpersonal skills.
  • Persuasive and able to handle objections effectively.
  • Strong organizational and multitasking abilities.
  • High level of patience and ability to manage stress.
  • Good listening skills and attention to detail.

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